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NORC’s Training and Technical Assistance practice partners with local, state, and federal agencies, foundations, and community organizations to strengthen their capacity for sustainable, positive impact.

Grounded in rigorous social science research and evidence-based best practices, NORC delivers customized approaches that address your unique challenges and drive measurable results. We specialize in engaging adult learners and facilitating impactful learning experiences, both in-person and virtually. 

What We Do

NORC provides comprehensive support across the entire training and technical assistance lifecycle, from initial needs assessment to sustained implementation and evaluation. Our collaborative approach strengthens individual, organizational, grantee, and community capacity through:

  • Conceptualization: Defining clear goals and strategies based on evidence and best practices.
  • Community Engagement: Centering community voice to co-create customized solutions such as 1:1 training and technical assistancetrain-the-trainerlearning collaboratives, communities of practice, and participatory data parties and sensemaking.
  • Research and Design: Developing innovative solutions through web interactives, webinars, simulations, and videos—all using adult-learning principles and instructional design to create compelling content that supports specific objectives and meets learners' needs.
  • Content Development: Creating engaging, accessible, and culturally relevant materials to generate and sustain change. We implement diverse solutions—from toolkits for rural audiences and health center guidebooks to COVID-19 nursing home resources—leveraging advanced data visualization techniques that transform complex information into compelling infographics, journey maps, and toolkits.
  • Implementation: Providing hands-on support to ensure successful program delivery.
  • Evaluation: Measuring program effectiveness and identifying opportunities for continuous improvement.

We maintain a pool of highly experienced subject matter experts, ensuring that our services are tailored and meet the highest quality standards. In addition to research, evaluation, and communication staff, we also have Certified Health Education Specialists (CHES®) on staff who can develop materials and resources that address individual, organizational, and community health needs. 

Our Experts


Explore the community of NORC staff working in Training and Technical Assistance. 

Highlighted Projects

HRSA Cervical Cancer Learning Series

Empowering safety-net health care settings to provide cervical cancer prevention, screening, and management

Client:

Health Resources and Services Administration

Improving Death Reporting Practices After Disasters

Developing training and resources to improve death reporting practices

Client:

Centers for Disease Control and Prevention

Improving Health Through Quality Improvement

Helping ensure health quality in Medicare and Medicaid services

Client:

Centers for Medicare & Medicaid Services Office of Minority Health

Community Health Toolkits for Rural America

Evidence-based approaches for building effective rural community health programs

Client:

Federal Office of Rural Health Policy

Early Childhood Training and Technical Assistance Cross-System Evaluation

A first-of-its-kind evaluation to maximize the effectiveness of TTA provided to early childhood grantees

Client:

Office of Head Start and Office of Child Care in the Administration for Children and Families, U.S. Department of Health and Human Services