Reducing Health Disparities through Quality Improvement

Helping the Centers for Medicare & Medicaid Services (CMH) Office of Minority Health (OMH) embed health equity into programs.

Since 2014, NORC has supported the Centers for Medicare & Medicaid Services (CMH) Office of Minority Health (OMH) in improving health equity for racial, ethnic, sexual, and gender minorities, people with disabilities, and rural populations. In the project’s previous five-year contract, NORC helped reimagine a new CMS Equity Plan—a multipronged strategy to reduce health disparities across CMS programs.

In the current five-year contract, NORC is evaluating CMS’ progress toward meeting the plan’s goals and conducting research and analysis, engaging stakeholders, and developing resources where disparities exist. NORC leads a team of eight subcontractors in these efforts: Qlarant, Fenway Institute, Disparities Solution Center at Massachusetts General Hospital, KPMG, The Media Network, National Council of Urban Indian Health, Social Interventions Research and Evaluation Network, and Deloitte.

Recent research has explored how health care providers can meet patient language needs, increase physical accessibility of health care facilities for people with disabilities, and help prevent Type 2 diabetes with a range of culturally and linguistically tailored resources.

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