Ipek Bilgen is a Senior Research Methodologist in the Statistics and Methodology Department at NORC at the University of Chicago. She has received both her Ph.D. and M.S. from the Survey Research and Methodology Program (SRAM) at the University of Nebraska-Lincoln.
As lead methodologist for AmeriSpeak, NORC’s breakthrough panel-based research platform, Bilgen is responsible for overseeing methodological research for AmeriSpeak. She also holds an academic appointment as affiliate faculty at the University of Nebraska-Lincoln, Survey Research and Methodology Program, where she teaches graduate-level research methods courses, including survey questionnaire design. Bilgen has over a decade of experience in applied survey methods.
Bilgen joined NORC in 2011. To date, she has managed numerous multi-mode projects which called for her expertise to contribute to decisions regarding web, computer-assisted telephone, and mail contact and implementation strategies, effective interviewing techniques, and considerations of survey error. Bilgen has been involved in extensive research related to communication and cognition in surveys, web, mail, and phone survey implementation and design, interviewer effect on data quality, measurement, non-response, and coverage errors in multi-mode surveys, as well as use of innovative technologies in survey data collection.
Prior to joining NORC, Bilgen worked as a research assistant at the Gallup Research Center (GRC) and was a teaching assistant at the University of Nebraska-Lincoln (UNL). During her time at GRC, she was involved in several projects which addressed methodological issues related to survey data quality and total survey error, specifically, communication and cognition in surveys, event history calendar methodology, interviewer effect on data quality, cross-cultural survey methodology, and survey data analyses.
Bilgen has presented her research in several national and international conferences. She has published and co-authored articles in Journal of Official Statistics, Public Opinion Quarterly, Survey Practice, Social Currents, Social Science Computer Review, Field Methods, and Quality and Quantity on issues related to interviewing methodology, web surveys, cognition and communication, and measurement error in surveys. Her current research includes investigation of panel non-response follow-up, internet sampling and recruitment approaches, and questionnaire design and survey implementation issues.
Bilgen was recently elected Vice-president/President-elect of the Midwest Association for Public Opinion Research (MAPOR) and served as MAPOR's conference chair, and as secretary treasurer in the past. She is currently serving as a member of American Association for Public Opinion Research (AAPOR)'s Standards and Membership & Chapter Relations Committees.