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Rebecca Shore Catterson

Pronouns: She/Her

Principal Research Scientist
Rebecca is a qualitative and survey researcher who focuses on understanding access to and quality of coverage and care.

Rebecca recently led a qualitative study to support the Centers for Medicare & Medicaid Services Center for Consumer Information and Insurance Oversight (CCIIO) in understanding how health insurance agents and brokers work with consumers purchasing coverage through the Federally Facilitated Marketplace.

For Covered California, she led a formative qualitative research study including focus groups and in-depth interviews to support preparation for the implementation of auto-enrollment of Medi-Cal transitioners into Covered California plans as mandated by SB-260, and co-led a qualitative study to inform Covered California’s plans for and communications to key consumer segments who would be impacted by additional federally-subsidies under the American Rescue Plan.

For the California Health Care Foundation she is currently directing their annual statewide policy poll to understand California residents’ views on a variety of health care topics including perceptions of Covered California, and led a mixed-methods study including focus groups, in-depth interviews, and a survey to understand access to care and health care experiences of low-income Californians during the COVID-19 pandemic. 

Prior to coming to NORC, worked for the American Medical Association’s Ethics Group supporting their Council on Ethical and Judicial Affairs.

Project Contributions

Kentucky HEALTH Medicaid 1115 Waiver Evaluation

Collecting data to assess the impact of Medicaid rule changes


Commonwealth of Kentucky

Evaluation of the State Health Information Exchange (HIE) Cooperative Agreement Program

NORC monitors effectiveness of efforts to facilitate states’ health information exchange


Office of the National Coordinator for Health IT