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Jackie Soo

Pronouns: She/Her

Senior Research Scientist

Jackie focuses on quantitative methods, longitudinal data analysis, and methods for causal inference.

Jackie is a senior research scientist with more than 10 years of experience leading health policy evaluation projects. She has contributed to study design and analytic methodology on projects covering a wide variety of topic areas, including health care delivery and access, aging and wellbeing, and food policy and nutrition.

At NORC, Jackie supports the evaluations of the accountable care organization models implemented by the Center for Medicare & Medicaid Innovation. She is a mixed methods lead for the Next Generation ACO (NGACO) Model, and she is on the quantitative team for the NGACO and the ACO Realizing Equity, Access, and Community Health (REACH) Models. In addition, she is an evaluation task lead for a project with the Centers for Disease Control and Prevention examining the impact of implementing anti-racism practices in health care settings on healthcare delivery and patient outcomes. Finally, she leads a project for the Office of the Assistant Secretary for Planning and Evaluation to disseminate findings on the cost of clinical trials in drug and preventive vaccine development.

Prior to joining NORC, Jackie worked at the Health Lab and the Center for Health and the Social Sciences at the University of Chicago. Her research there focused on improving access to comprehensive health care among Medicare beneficiaries, addressing social determinants of health, and methods for epidemiological data analysis. She has a long history of working with partners and clients at all levels on conceptualizing, designing, and analyzing data for program and policy evaluation.



Harvard T.H. Chan School of Public Health


Columbia Mailman School of Public Health


University of California at Berkeley

Project Contributions

Evaluation of the ACO REACH Model

Evaluating the ACO REACH model that is transitioning Medicare from fee-for-service to value-based care


Center for Medicare & Medicaid Innovation within the Centers for Medicare & Medicaid Services