Courtney is a research scientist in NORC’s Health Sciences department, where she leads qualitative, quantitative, and mixed-method analyses related to health care data infrastructure, health information exchange, patient-centered outcomes research (PCOR), clinical decision support, and value-based payment models. She has worked with a range of federal agencies, including the Centers for Medicare & Medicaid Services (CMS) and the Agency for Health Care Research and Quality, as well as non-federal clients such as state agencies and nonprofit organizations.
Her projects have involved development and evaluation of new clinical decision support tools, evaluation of CMS payment programs, surveys on use and satisfaction with health information exchange, analyses of health care data infrastructure, and development of claims-based algorithms.
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Education
MPH
University of Michigan
BA
Michigan State University
Project Contributions
Publications
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"Patient-Centered Clinical Decision Support Challenges and Opportunities Identified from Workflow Execution Models"
Journal Article | June 22, 2024
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“Evaluation of the Global and Professional Direct Contracting Model: Annual Report 2.”
Project Report | January 1, 2024
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"Medicare Data Linkages for Conducting Patient-Centered Outcomes Research on Economic Outcomes"
Journal Article | December 29, 2023
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"Federal Data for Conducting Patient-Centered Outcomes Research on Economic Outcomes"
Journal Article | July 28, 2023
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"A Lifecycle Framework Illustrates Eight Stages Necessary for Realizing the Benefits of Patient-Centered Clinical Decision Support"
Journal Article | July 6, 2023