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NORC combines decades of measurement science, nationally representative longitudinal data, and program evaluation to help partners understand social connection and reduce isolation and loneliness.

Social connection describes the structure, function, and quality of people's relationships. Its absence, often measured as social isolation or experienced as loneliness, carries consequences for physical health, mental health, and mortality. Public and policy interest has grown quickly, and so has demand for evidence that can guide programs and investment.

NORC researchers have shaped how the field defines and measures social isolation and loneliness, and we lead studies that follow social relationships and health together over decades. We help federal agencies, foundations, health systems, and community organizations decide what to measure, collect high-quality data, and evaluate whether their programs work.

Our Approach

We bring conceptual clarity, trusted measures, and practical evidence to a growing public health challenge.

Decades of Research Informing Practice


We have studied social connection for decades, and we help programs put that knowledge to use.

  • Measure Development & Validation. Items and scales for national surveys, program intake, and clinical settings, including new constructs such as community connectability. 
  • Ecological Momentary Assessment. In-the-moment reporting that captures experience as it happens rather than as it is remembered. 
  • Social Network Analysis. Mapping the structure of people's relationships, including core discussion networks and how they shift as communication moves online. 
  • Social Media Data Donation. Consent-based collection of participants’ own platform data, revealing interaction patterns surveys cannot observe directly.
  • Probability-Based Sampling. Address-based sampling and our AmeriSpeak® panel supply nationally representative estimates.
  • Small Area Estimation & Geospatial Analysis. Reliable estimates for counties, neighborhoods, and other small geographies, illuminating where need is concentrated.

How We Work


Proven methods and partnerships keep collection safe, consistent, and affordable at scale.

Dr. Louise Hawkley and her colleagues established much of how these experiences are defined, distinguished, and measured, and that work remains the foundation the field builds on today.

Through The Bridge, NORC’s applied research department, we bring that foundation to the agencies, funders, and community organizations delivering services on the ground. We evaluate federal, state, local, and philanthropic efforts to reduce isolation and loneliness among older adults, caregivers, rural residents, and other populations, examining whether programs reach the people they intend to reach, whether they change the outcomes they claim to change, and what makes a model work in one community but not another.

Our Projects

Our portfolio spans national longitudinal studies, place-based data collection, and evaluations of programs designed to strengthen connection.

Foundational Data & Measurement


We lead studies that track social relationships and health together, at both ends of the time scale, and we build the measures that make those relationships observable.

Chicago Health and Activity in Real-Time (CHART)

The first-ever study documenting how activity spaces change as people age

Client:

The National Institute on Aging at the National Institutes of Health

Programs, Places & Practice


We evaluate what organizations are already doing to reduce isolation, and we map where the need is greatest.

Social Prescribing for Older Adults in Rural Areas

Piloting an expansion of SBIRT that adds community connection for older adults in upstate New York

Client:

Mother Cabrini Health Foundation

Mapping Social Connectedness Across the Chicago Area

Understanding and improving social wellness among older adults

Funder:

Mather Institute

Who We Work With


Our partners span federal policy, philanthropy, health care, and community services.

Federal Agencies

State & Local Government

Foundations & Philanthropy

Community-Based Organizations

Health Systems & Health Plans

Aging Services Networks

Academic Researchers

Advocacy Organizations

Our Experts


Our social connection work draws on researchers in survey methodology, gerontology, public health, and network science.