Rachel is a skilled Project Management Professional (PMP) with extensive experience leading complex health care–related projects and surveys. Rachel’s responsibilities include managing all aspects of a project; developing and managing schedules and budgets; facilitating OMB and IRB approvals; identifying potential challenges and developing proposed solutions; weekly and monthly reporting; directing project teams; authoring memos and reports for delivery to clients; and developing and managing study protocols.

In 12 years at NORC, Rachel has experience on wide-ranging health care and data collection projects. On the Healthcare Cost and Utilization Project (HCUP), Rachel manages the Dissemination & Assistance team which encompasses website content management, Central Distributor operations, user support, and publications review. Rachel also currently leads the implementation of a large, nationally representative, multimode survey consisting of paper, web, and phone modes for the Assessing Social and Community Environments with National Data (ASCEND) for Veteran Suicide Prevention.

On the Medicare Current Beneficiary Survey (MCBS), Rachel held several roles related to questionnaire development and data collection, including managing the addition of the Patient Reported Indicator Surveys (PaRIS) as a supplement to the MCBS survey. Rachel has also led surveys of Medi-Cal beneficiaries in California, Oregon home care workers, and Next Generation ACO beneficiaries.