Rachel’s primary expertise is with managing data collection efforts for large-scale, multimode studies. Her work spans questionnaire development, design of data collection technical systems, management of multimode data collection operations, and training of interviewers and locators.

She currently serves as the data collection lead for the National Longitudinal Survey of the High School Class of 1972 (NLS-72), directing in-person field efforts to collect neurocognitive assessments and biomarkers from NLS-72 respondents to assess later-life cognitive functioning. Her work includes leading all efforts to field the complex multimode (in-person/phone/web/paper) survey.

Previously she served as a data collection lead for the High School & Beyond (HS&B) Follow Up Survey, a longitudinal, multimode (web, CATI, paper) study looking at the intersection of health, cognition, and education. Her work included directing the biomarker data collection efforts where HS&B respondents, after completing a web or phone survey, are asked to participate in a home health visit where they then provide blood and saliva samples. She also served as a lead project manager for the Surveys of Women and Reproductive Health Experiences & Access multimode data collections, a series of address-based studies collecting sensitive health measures via web and mail surveys.

She has previously co-authored presentations on topics related to survey operations, including work on respondent incentives, case management systems, and biomarker collection. Prior to NORC, she managed multiple efforts related to questionnaire and instrument development across single-mode and multimode data collections at the University of Michigan Survey Research Operations.