Kerstin directs large, complex research projects as an experienced project management professional. She develops a deep understanding of clients’ strategic challenges and a situational awareness to provide insightful perspectives and ideas. Through critical thinking and strategic foresight, Kerstin effectively analyzes challenges and opportunities and adapts project plans accordingly to stay on schedule and budget.

Kerstin serves as project director for the Chicago Public Safety DataHub, a public tool that equips Chicago residents and policymakers with clear, data-driven insight into public safety. The DataHub integrates public and proprietary data into interactive dashboards paired with expert commentary to promote transparency and accountability in efforts to improve safety across the city. She also directs a project examining the use of blended estimates in business surveys and oversees data collection for an annual survey of health care providers and dentists. Additionally, she will oversee the technology operations supporting data collection for an upcoming national roadside survey designed to measure the prevalence of alcohol and drug prevalence among road users.

Prior to joining NORC, Kerstin worked for the U.S. Census Bureau for nine years in progressively advancing positions. During this time, she supervised data collection and analysis for multiple large-scale economic surveys and provided project management support for major programs and initiatives. After leaving the U.S. Census Bureau, Kerstin worked as a principal consultant at a large health care consulting firm. In this role, she provided health care and public health intelligence to local, state, and national clients and proficiently executed projects with varied research methodologies, including survey research, in-depth interviewing, focus groups, statistical analysis, secondary research, and human-centered design. Most recently, Kerstin worked on an innovative technology that used artificial intelligence to collect rich data from behavioral health care patients that clinicians could use to identify emerging risks and tier patient needs by acuity to improve patient care and prevent future high-cost episodes of care. Lastly, Kerstin taught a class on statistical analysis as an adjunct professor at Brigham Young University in 2021 and 2022.