Health Care Strategy

We tell health care leaders what they need to hear.

NORC’s Health Care Strategy group combines decades of industry expertise with quantitative and qualitative evidence to provide health care leaders with a clear way forward. Our outside-the-Beltway perspective ensures you will hear the interests and priorities of the general American public, not just those of political or industry insiders. Our experts explore health care from all angles—from access to care, new payment and delivery models, to health outcomes and the socioeconomic, policy, and environmental factors that influence health—and translate complicated information into clear, lucid, usable knowledge that informs critical decision-making.


Health Care Strategy works with executives in strategy, policy, and consumer experience to develop actionable, evidence-based plans for improving care, lowering costs, increasing equity and access, and growing market share. Our client types include:

  • Health Plans
  • Providers
  • Biotech Companies
  • Health IT
  • Associations
  • Governments
  • Foundations
  • Patient Groups


Health Care Strategy draws on the full diversity of subject matter and methodological expertise of NORC at the University of Chicago to address challenges and opportunities related to:

  • Coverage & Payment
    • Benefit Design
    • Cost and Affordability
    • Medicare and Medicaid
    • Commercial and VA
  • Quality & Care Delivery
    • Measuring Quality
    • Care Coordination
    • Health Disparities
    • Patient Satisfaction
  • Population Health
    • Aging and Senior Care
    • Behavioral Health
    • Children’s Health
    • Infectious Disease


Health Care Strategy can integrate elements of our extensive service portfolio to deliver tailored solutions to business or policy challenges.

  • Consumer Insights
    • Custom surveys
    • Interviews and Focus Groups
    • Choice-Based Analysis
    • Journey Mapping
  • Evaluation
    • Evaluation Design
    • Metric Development
    • Rapid-Cycle Evaluation
    • Cost-Effectiveness Calculation
  • Advanced Analytics
    • Claims Analysis
    • Predictive Modeling
    • Data Science
    • Small Area Estimation
    • Benchmarking
  • Data Strategy
    • Sourcing and Integration
    • Data Warehousing
    • Self-service Analytics
    • Data De-Identification
    • Analytic Training
  • Policy Analysis
    • Policy Monitoring
    • Policy Impact Analysis
    • Scoring
    • Technical Assistance
    • Convening
  • Dissemination
    • Strategic Communication Plans
    • Data Visualization
    • Compelling Publications
    • Social Media Engagement


The Health Care Strategy group produces the NORC Spotlight on Health, a series of quick-hitting national surveys and analyses that illuminate current health issues for the public, policymakers, and industry. Data from Spotlight surveys have generated fascinating and often unexpected insights into subjects as diverse as opioid prescriptions, perspectives on vaccination, and surprise medical bills.