Telephone Interviewer

NORC is an objective, non-partisan research institution affiliated with the University of Chicago. Our TSSO Centers are state-of-the-art telephone survey centers located in Chicago, IL, Albuquerque, NM and Wichita, KS. Each Center features call stations equipped for computer-assisted telephone interviewing (CATI).

TSSO is primarily responsible for screening and interviewing respondents over the telephone, but we also prompt respondents by telephone, locate respondents, code and enter data from survey responses, manage hard copy documents, and mail survey materials.

TSSO staff are vital to our nationwide survey research operation. Interviewers talk to people from every conceivable walk of life to obtain information on issues such as health care, employment, and education. The work we do at NORC has lasting social significance, and the data we gather helps legislators and others involved in setting policy make informed decisions for the welfare of all Americans in an increasingly complex society.


Looking for a great job with part-time hours? Join us as an hourly telephone interviewer, supervisor, or manager. Our staff has flexible hours, meaningful work, and excellent starting wages with possibilities of promotion and pay increase within the first 12 months. If you are interested in working at one of our locations, please visit NORC’s Career Central website.

NORC TSSO locations:

  • 55 E. Monroe St., Chicago, IL
  • ​10500 Copper Ave NE, Suite A-1 Albuquerque, NM
  • 2021 North Amidon, Suite 1300, Wichita, KS

Frequently Asked Questions



Current Job Oppor​tunities

View all current TSSO job opportunities. extlink