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TSSO telephone interviewers are key contributors to our research operations.

TSSO staff are energetic, results-driven, and vital to our nationwide survey research team. Our telephone interviewers are primarily responsible for screening and interviewing survey respondents over the phone about issues such as health care, employment, and education.

Work that Makes a Difference

The work we do at NORC is impactful to everyday life and has lasting social significance. Our data empowers legislators and others involved in creating public policy to make informed decisions for the welfare of all Americans. Phone interviews are the fundamental tool by which we are able to provide data, so the interviewer is the one who makes it all possible.

Our Careers

Telephone Interviewer positions offer flexible part time hours and competitive starting wages. This position also has opportunities for a pay increase and/or promotion within the first year. We are committed to promoting from within and providing growth opportunities to all employees.

If you are interested in joining the TSSO team, apply now.

Share Your Interest

Interested in joining NORC as a telephone interviewer, but don’t see a role that fits your interest? Enter your information here to be considered for future opportunities.

Benefits Snapshot for Telephone Interviewers

  • Paid Sick Leave
  • Paid Floating Holiday
  • Flexible Work Hours
  • Employee Assistance Program 
  • 403b Retirement Plan
  • Year-round Employee Appreciation Events
  • Free Coffee at all TSSO locations
  • Friendly Work Environment 
  • Workers Compensation 
  • Unemployment Insurance

TSSO Locations

Our Telephone Survey Centers are located in Chicago, IL, Albuquerque, NM, and Wichita, KS. Each center features individual call stations equipped and designed for computer-assisted telephone interviewing.

Downtown Chicago

55 East Monroe St, 30th Floor

Chicago, IL 60603

NORC Chicago office 2019. (Photo by John Zich)

Albuquerque

​10500 Copper Ave NE, Suite A-1

Albuquerque, NM 87123

Aerial shot of downtown Albuquerque, New Mexico at sunrise.

Wichita

2021 North Amidon, Suite 1300

Wichita, KS 67203

Wichita, Kansas, USA downtown skyline at dusk.

FAQ

In addition to flexible part-time hours, ideal locations, casual dress, and a friendly work environment, people who enjoy interviewing say they have the chance to do meaningful work while talking with all kinds of people across America. If you’re curious about the world around you, enjoy having new experiences, and like challenges, this is the job for you.