Telephone Interviewer

Telephone Interviewer


NORC is an objective, non-partisan research institution affiliated with the University of Chicago. Our Telephone Survey and Support Operations (TSSO) Call Centers are state-of-the-art telephone survey centers located in Chicago, IL, Albuquerque, NM and Wichita, KS. Each Center features individual call stations equipped and designed for computer-assisted telephone interviewing (CATI).

TSSO staff are energetic, results-driven, and vital to our nationwide survey research team. Our Interviewers are primarily responsible for screening and interviewing respondents over the phone. This means talking to people across the country from all walks of life and even from around the world to obtain information on issues such as health care, employment, and education. The work we do at NORC is impactful to everyday life and has lasting social significance. The data we gather helps legislators and others involved in creating public policy to make informed decisions for the welfare of all Americans in a diverse and increasingly complex society.

TSSO Jobs


Are you looking for a great job with part-time hours? Join us as an hourly telephone interviewer, supervisor, or manager. We offer flexible hours, meaningful work, and excellent starting wages with possibilities of promotion and pay increase within the first 12 months. If you are interested in working at one of our locations, please visit NORC’s Career Central website.

NORC TSSO locations:


  • 55 E. Monroe St., Chicago, IL
  • ​10500 Copper Ave NE, Suite A-1 Albuquerque, NM
  • 2021 North Amidon, Suite 1300, Wichita, KS

Frequently Asked Questions


TURN A JOB INTO A MEANINGFUL CAREER


We are committed to promoting from within and providing growth opportunities to all employees. Meet three of our employees that moved from part-time work to full-time careers at NORC.


Community-Focused Passion Helped Eric Lopez Turn a Job into a Meaningful Career at NORC
VIDEO: Meet Eric Lopez


A Desire to Learn Helped Crystal Foster Make NORC a Career
VIDEO: Meet Crystal Foster


What Started as a Part Time Job for Hank Noll Turned into a Career at NORC
VIDEO: Meet Hank Noll