MAP Resident Survey

The Mayor’s Action Plan (MAP) in New York City (NYC) is a $140M intervention delivered within the 15 highest violence public housing developments administered by the NYC Housing Authority (NYCHA). The four year MAP project, begun in 2015, seeks to implement a range of place-based interventions in order to achieve broad improvements in social determinants including health and employment and reductions and crime and victimization. At the same time, MAP seeks increased social capital through improvements in social engagement and connectedness, as measured by reductions in physical and social disorder and improvements in perceptions of public safety, and, increased perceptions of public agency legitimacy (perceptions of procedural justice), social cohesion and trust. NORC was tasked with developing and administering a survey to measure change among MAP residents' perceptions over a year long period.

NORC at the University worked to develop a survey that measured MAP program activities, general social and economic well-being, and public safety (crimes reported, arrests, shootings, violent injuries, etc.). The evaluation design also included a survey strategy to measure the perceptions of local residents about neighborhood safety and community well-being. NORC proposed a multi-mode approach to data collection using mail and telephone in two 10-week waves, the first beginning in March of 2019, and the second in March of 2020. The final respondent pool from the first wave of the MAP Resident Survey was just under 2,000 (N=1,942), whereas the final respondent pool from the second wave was just over 1,500 (N=1,560), exceeding the initial target of 1,360 for each wave.

Data collection for the second iteration of the MAP Resident Survey was completed in April of 2020. The analysis will test hypotheses about changes in resident perceptions resulting from MAP implementation. The MAP pilot differs from typical public safety initiatives as MAP seeks to improve a variety of outcomes in addition to public safety, including changes in attitudes and beliefs of residents about the presence of shared values and the effectiveness of collection action.

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