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Jennifer Norris

Research Scientist

Jennifer is a qualitative researcher with experience designing and leading mixed-methods evaluation activities for state and federal clients.

Jennifer manages and leads mixed‑methods evaluations for state and federal health policy initiatives, bringing deep expertise in qualitative research design, stakeholder engagement, and implementation‑focused analysis. At NORC, she specializes in Medicaid and Medicare delivery and financing, state health policy, maternal and child health, and care delivery transformation in primary care and safety‑net systems. Jennifer is skilled at translating complex policy and programmatic priorities into rigorous, actionable evaluation strategies, with a particular focus on learning‑oriented evaluation and clear communication of findings to policymakers, funders, and implementation partners.

Jennifer’s NORC portfolio includes leadership roles on several large‑scale evaluations for the Centers for Medicare & Medicaid Services and state agencies. She serves as a primary data collection and innovative investment assessment task lead for the evaluation of Vermont’s Medicaid Section 1115 Demonstration, overseeing surveys, key informant interviews, and state‑facing report briefs. She also manages qualitative research for the Vermont All‑Payer Accountable Care Organization Model and holds project management and qualitative leadership roles on the Pennsylvania Rural Health Model evaluation. She has contributed her expertise in stakeholder engagement and meeting facilitation to several federal and state projects including Vermont’s Social Determinants of Health Roadmap.

Prior to joining NORC, Jennifer built experience across health policy and primary care transformation, and global health initiatives. She supported collaborative learning and data‑driven improvement efforts through the Milbank Memorial Fund’s Multipayer Primary Care Network, contributed to global advocacy and convening efforts focused on universal health coverage, and assisted with health system strengthening, donor engagement, and reporting activities for international health organizations. These experiences further strengthened her expertise in stakeholder engagement, health policy analysis, and evidence‑informed program improvement.

Education

MPH

Columbia University Mailman School of Public Health

BS

Pennsylvania State University

Honors & Awards

Employee Recognition Award | 2023

NORC at the University of Chicago

Project Contributions

Vermont’s Social Determinants of Health (SDoH) Data Roadmap

Informing efforts to improve SDOH data integration in Vermont

Client:

Agency of Human Services, State of Vermont

Evaluation of the Vermont All-Payer Accountable Care Organization Model

Evaluating Vermont’s efforts to improve health outcomes and reduce health care spending

Client:

Center for Medicare & Medicaid Innovation within the Centers for Medicare & Medicaid Services

Transforming Maternal Health Model Implementation & Monitoring

Testing whether payment and delivery system reform technical assistance can improve maternal health

Client:

Center for Medicare & Medicaid Innovation within the Centers for Medicare & Medicaid Servcies

Evaluation of the Pennsylvania Rural Health Model

Assessing efforts to improve the financial health of rural hospitals and maintain access to care

Client:

Center for Medicare & Medicaid Innovation within the Centers for Medicare & Medicaid Services

Publications