Jennifer Norris
Jennifer is a qualitative researcher with experience designing and leading mixed-methods evaluation activities for state and federal clients.
Jennifer manages and leads mixed‑methods evaluations for state and federal health policy initiatives, bringing deep expertise in qualitative research design, stakeholder engagement, and implementation‑focused analysis. At NORC, she specializes in Medicaid and Medicare delivery and financing, state health policy, maternal and child health, and care delivery transformation in primary care and safety‑net systems. Jennifer is skilled at translating complex policy and programmatic priorities into rigorous, actionable evaluation strategies, with a particular focus on learning‑oriented evaluation and clear communication of findings to policymakers, funders, and implementation partners.
Jennifer’s NORC portfolio includes leadership roles on several large‑scale evaluations for the Centers for Medicare & Medicaid Services and state agencies. She serves as a primary data collection and innovative investment assessment task lead for the evaluation of Vermont’s Medicaid Section 1115 Demonstration, overseeing surveys, key informant interviews, and state‑facing report briefs. She also manages qualitative research for the Vermont All‑Payer Accountable Care Organization Model and holds project management and qualitative leadership roles on the Pennsylvania Rural Health Model evaluation. She has contributed her expertise in stakeholder engagement and meeting facilitation to several federal and state projects including Vermont’s Social Determinants of Health Roadmap.
Prior to joining NORC, Jennifer built experience across health policy and primary care transformation, and global health initiatives. She supported collaborative learning and data‑driven improvement efforts through the Milbank Memorial Fund’s Multipayer Primary Care Network, contributed to global advocacy and convening efforts focused on universal health coverage, and assisted with health system strengthening, donor engagement, and reporting activities for international health organizations. These experiences further strengthened her expertise in stakeholder engagement, health policy analysis, and evidence‑informed program improvement.
Quick Links
Education
MPH
Columbia University Mailman School of Public Health
BS
Pennsylvania State University
Honors & Awards
Employee Recognition Award | 2023
NORC at the University of Chicago
Project Contributions
Publications
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Consulting for Vermont’s Social Determinants of Health (SDoH) Roadmap
Project Report | March 3, 2025
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“Pennsylvania Rural Health Model (PARHM) Fourth Annual Report: Full Report.”
Project Report | December 18, 2024
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“Second Evaluation Report: Evaluation of the Vermont All-Payer Accountable Care Organization Model.”
Project Report | January 4, 2023
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“First Evaluation Report: Evaluation of the Vermont All-Payer Accountable Care Organization Model”
Project Report | August 1, 2021