This qualitative study identified examples—which may be replicated by other rural hospitals that choose to obtain technical assistance from Quality Improvement Organizations (QIOs)—in which rural hospitals have worked successfully with QIOs to improve performance in clinical process measures, promoting the implementation and use of health information technology (IT), and advancing organizational safety culture.
As part of this study Walsh Center staff interviewed staff at the Centers for Medicare and Medicaid and Quality Improvement Organizations, as well as rural hospital staff to identify best practices in the each of these three areas:
- Process improvement
- Health IT implementation
- Safety culture change
This project was conducted as part of the Rural Health Research and Policy Center.