Technical Assistance

NORC’s staff is frequently asked to provide technical assistance (TA), often to the grantees of government- or foundation-sponsored programs.  This may include training, problem-solving, facilitating peer-to-peer communication and learning, and providing information and communication resources.  NORC staff includes a range of experts capable of providing TA on virtually any aspect of program administration, social science and evaluative research, IT implementation, and data management.  In addition, NORC routinely contracts with consultants and stakeholders with expertise in a wide range of areas to extend our own expertise on TA initiatives.

For topics that are specific to the situation of an individual recipient, one-on-one TA through telephone consultation or site visits may be appropriate depending on the level of need and the materiality of the request to the overall goals of the program.  In general the vast majority of TA requests can be resolved by a one-on-one expert teleconference.

Additionally, NORC has planned several major conferences for grantees of government programs.  These in-person meetings offer valuable opportunities to deliver hands-on TA via presentations made in large and small settings.  These activities are particularly effective when face time with experts and work in break-out groups are necessary to help TA recipients sort through complex issues.

Other specific areas of expertise include:

Representative Projects

Azerbaijan Housing Finance. For the International Finance Corporation of the World Bank Group, NORC assisted the Azerbaijan Central Bank to evaluate the performance of its laws on housing finance, with emphasis on creating and enforcing mortgage liens. More

City to City Dialogues in Seven Balkan Countries. The World Bank Institute under the WB-Austria Urban Partnership Program (UPP) launched the City-to-City Dialogues (C2C) for cities from Albania, B&H, Croatia, Kosovo, Macedonia, Montenegro, and Serbia. The overarching objective is to facilitate a dialogue and peer-to-peer learning among city practitioners. More

Continuation of OMH Performance Improvement and Management System (PIMS) Development Project. NORC has been contracted by the US Department of Health and Human Services’ (HHS) Office of Minority Health (OMH), to develop and implement a web-based system for collecting, reporting, disseminating/sharing performance- and results-oriented data and information relative to OMH’s mission.  The Performance Improvement and Management System (PIMS) is an integrated, one-stop, web-based tool and resource to help OMH and other stakeholders to improve the strategic focus of their efforts, use evidence-based performance measures and practices in program planning and evaluation, and improve evaluation of program activities to determine outcomes and impacts achieved. More

MCC Impact Evaluation Services in the Republic of Georgia. The Goal of MCC’s Compact with the Government of Georgia is to reduce rural poverty through better economic performance by improving the two main barriers to economic growth: a lack of reliable infrastructure and the slow development of businesses, particularly agribusiness.  More

The Centers for Medicare and Medicaid Services’ State Innovation Initiative Program. The Centers for Medicare and Medicaid Services’ (CMS) Center for Medicare and Medicaid Innovation (CMMI) awarded NORC a contract to serve as the State Innovation Model (SIM) Resource Support Contractor. NORC will support CMMI and the states in designing and testing multi-payer delivery systems and payment models that accelerate health system transformation.  This support includes providing consultation and technical assistance to states as they develop and implement their proposed models and assessing SIMs’ readiness to implement their proposed health care transformation models.   More

See all Technical Assistance projects

Headlines

News U.S. News & World Report: "Why the Smart Money Chooses a Roth IRA" with research and findings from NLSY More
Posted: 2.29.2012 1:10PM
News The Chronicle of Higher Education: Age, health, and bachelor's degrees with data and findings from NLSY79 More
Posted: 2.28.2012 4:33PM
News The Huffington Post: Observations on infancy and mortality with data and findings from the National Children's Study More
Posted: 2.22.2012 4:37PM

Contact

Jeffrey Hackett

(312) 759-4266