Technical Assistance

NORC’s staff is frequently asked to provide technical assistance (TA), often to the grantees of government- or foundation-sponsored programs.  This may include training, problem-solving, facilitating peer-to-peer communication and learning, and providing information and communication resources.  NORC staff includes a range of experts capable of providing TA on virtually any aspect of program administration, social science and evaluative research, IT implementation, and data management.  In addition, NORC routinely contracts with consultants and stakeholders with expertise in a wide range of areas to extend our own expertise on TA initiatives.

For topics that are specific to the situation of an individual recipient, one-on-one TA through telephone consultation or site visits may be appropriate depending on the level of need and the materiality of the request to the overall goals of the program.  In general the vast majority of TA requests can be resolved by a one-on-one expert teleconference.

Additionally, NORC has planned several major conferences for grantees of government programs.  These in-person meetings offer valuable opportunities to deliver hands-on TA via presentations made in large and small settings.  These activities are particularly effective when face time with experts and work in break-out groups are necessary to help TA recipients sort through complex issues.

Other specific areas of expertise include:

Representative Projects

Analytic Support for Center for Consumer Information and Insurance Oversight (CCIIO) Exchange Operations. ​As a subcontractor to IMPAQ International, LLC (IMPAQ), NORC provides assistance to the Center for Consumer Information and Insurance Oversight (CCIIO) on a variety of tasks related to the implementation of the state and federal Health Insurance Marketplaces.  More

Diagnostic and Design for Simplification of Land Administration in Bangladesh. This project, for the Bangladesh Investment Climate Fund of the International Finance Corporation, focused on registration of property rights and transactions that are leading to informality in land markets and dissatisfaction with government services.  More

Healthy People 2020. NORC is supporting the Office of Disease Prevention and Health Promotion (ODPHP) in its development and implementation of Healthy People 2020. For three decades, Healthy People has established 10-year objectives that provide benchmarks to track and monitor progress in improving health.​​​ More

Housing Micro-Finance Programme Kyrgyzstan. NORC provided technical assistance related to the targeting and affordability of a housing loan program  designed to improve housing and related water and sanitation services to low-income households in Kyrgyzstan. More

Implementation of Programme Budgeting and Capital Investment Planning in Five Local Self-Governments in South-West Serbia. The project is funded by the United Nations Office for Project Services (UNOPS), which is an implementing entity for the EU PROGRES Programme sponsored by the EU, the Government of Switzerland, and the Government of Serbia. The project provides practical technical assistance to five municipalities in South-West Serbia and builds their capacity in the interlinked domains of Program Budgeting (PB) and Capital Investment Planning (CIP). It is expected that this project would result in increased ability of local governments to use modern approaches to and methods of program budgeting and capital investment planning, which, in turn, would lead to broader developmental outcomes, which create cross-cutting improvements in fundamentals of local self-governance, such as better delivery of key services, being capable of longer-term, broader-scale developmental planning and related financial management, and better use of practical instruments of Good Governance, such as transparency, accountability, and public participation. These are especially important given Serbia's aspiration and actions toward EU accession.  More

See all Technical Assistance projects

Headlines

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Contact

Jeffrey Hackett

(312) 759-4266