Program Monitoring

​NORC collaborates with federal agencies and nonprofit organizations to develop performance metrics and measurement collection systems to monitor funded program activities. Many of these systems involve the on-going collection and analysis of program- and project-level data.  Information gathered from these monitoring activities provide high quality, unbiased information from which to determine the extent to which program activities are contributing to the overall goals and objectives of the grant program. 

NORC’s process for building these monitoring systems includes the identification and development of key program performance measures; user-friendly instruments and web-based applications for collecting program data; and detailed procedures for periodically tabulating, analyzing, and reporting those data.  NORC program monitoring activities also provide funders with continual feedback on the program’s effectiveness and impact.  This information can be leveraged to inform evidence-based funding decisions, and serve as an early warning system that alerts program managers to operational weaknesses that require corrective action, as well as success stories of high-performing projects and programs that should be considered for replication.

Representative Projects

AmeriCorps Grantee Evaluation Monitoring & Guidance Project. The Corporation for National and Community Service (CNCS) is partnering with NORC at the University of Chicago to strengthen and support various aspects of their AmeriCorps State and National grantees' evaluation activities. By providing grantees with the tools they need to improve the quality of their program evaluations, CNCS hopes to better estimate the broader community impacts of AmeriCorps programs.  More

Chronic Care Initiative in Mental Health. NORC is working with the District of Columbia Department of Health and the District of Columbia Department of Mental Health to design, implement, and evaluate an integrated behavioral health/primary care (BH/PC) project at three outpatient ambulatory clinics in the District of Columbia. More

Continuation of OMH Performance Improvement and Management System (PIMS) Development Project. NORC has been contracted by the US Department of Health and Human Services’ (HHS) Office of Minority Health (OMH), to develop and implement a web-based system for collecting, reporting, disseminating/sharing performance- and results-oriented data and information relative to OMH’s mission.  The Performance Improvement and Management System (PIMS) is an integrated, one-stop, web-based tool and resource to help OMH and other stakeholders to improve the strategic focus of their efforts, use evidence-based performance measures and practices in program planning and evaluation, and improve evaluation of program activities to determine outcomes and impacts achieved. More

Design and Implementation of the Monitoring and Evaluation of the Competitive African Cotton for Pro-Poor Growth (COMPACI) Program. NORC is designing and conducting a large-scale monitoring and evaluation of the Competitive African Cotton for Pro-Poor Growth (COMPACI) Program in six African countries – Benin, Burkina Faso, Cote d’Ivoire, Malawi, Uganda, and Zimbabwe.  More

Performance and Impact Evaluation of USAID/Uganda School Health and Reading Project (SHRP). NORC is the prime contractor to USAID/Uganda to conduct a performance and impact evaluation of the School Health and Reading Program (SHRP), currently being implemented in 15 districts in Uganda. SHRP includes two sets of intervention: (1) an Early Grade Reading intervention targeted at students Grades 1-3, and (2) an HIV/AIDS intervention targeted at upper primary and secondary school students. NORC is responsible for designing and implementing the midterm and end-of-project performance evaluations and annual impact evaluations for this program.  More

See all Program Monitoring projects

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Contact

Jeffrey Hackett

(312) 759-4266