Program Monitoring

​NORC collaborates with federal agencies and nonprofit organizations to develop performance metrics and measurement collection systems to monitor funded program activities. Many of these systems involve the on-going collection and analysis of program- and project-level data.  Information gathered from these monitoring activities provide high quality, unbiased information from which to determine the extent to which program activities are contributing to the overall goals and objectives of the grant program. 

NORC’s process for building these monitoring systems includes the identification and development of key program performance measures; user-friendly instruments and web-based applications for collecting program data; and detailed procedures for periodically tabulating, analyzing, and reporting those data.  NORC program monitoring activities also provide funders with continual feedback on the program’s effectiveness and impact.  This information can be leveraged to inform evidence-based funding decisions, and serve as an early warning system that alerts program managers to operational weaknesses that require corrective action, as well as success stories of high-performing projects and programs that should be considered for replication.

Representative Projects

AmeriCorps Grantee Evaluation Monitoring & Guidance Project. The Corporation for National and Community Service (CNCS) is partnering with NORC at the University of Chicago to strengthen and support various aspects of their AmeriCorps State and National grantees' evaluation activities. By providing grantees with the tools they need to improve the quality of their program evaluations, CNCS hopes to better estimate the broader community impacts of AmeriCorps programs.  More

Design and Implementation of the Monitoring and Evaluation of the Competitive African Cotton for Pro-Poor Growth (COMPACI) Program. NORC is designing and conducting a large-scale monitoring and evaluation of the Competitive African Cotton for Pro-Poor Growth (COMPACI) Program in six African countries – Benin, Burkina Faso, Cote d’Ivoire, Malawi, Uganda, and Zimbabwe.  More

Financial Alignment Initiative Operation Support Contract. The purpose of this project is to assist the Centers for Medicare & Medicaid Services (CMS) with services to support the implementation of the Financial Alignment Initiative, a demonstration to test new approaches to providing integrated administrative, service delivery, and payment models for those individuals enrolled in both Medicare and Medicaid. States may choose to participate in two different models under the demonstration: 1) capitated model, and 2) managed-fee-for service model (MFFS). Under the capitated model, CMS and the state enter into a three-way contract with selected health plans to provide integrated benefits to individuals dually enrolled in Medicare and Medicaid and health plans receive a capitation rate for the full continuum of benefits provided to enrollees. Under the MFFS model, states have the flexibility to develop innovative approaches to coordinate care for this population, building upon Medicaid health homes, primary care case management programs, or other models. States participating in the MFFS model are eligible for a retrospective performance payment based on federal savings and quality outcomes achieved by enrollees. Any intervention must ensure seamless integration and access to all necessary services through coordination across the Medicare and Medicaid programs.  More

HIV Open Data Project Evaluation. The HIV Open Data Project is a multiphase endeavor funded by the U.S. Department of Health and Human Services (HHS), Office of HIV/AIDS and Infectious Disease Policy (OHAIDP) that seeks to address several known challenges associated with monitoring HHS-funded HIV prevention, treatment, and care services, including the lack of consistency among key indicators, an inability to summarize progress across HHS-funded programs, and a lack of interoperability among systems for reporting programmatic and fiscal data. This project is intended to inform planning activities in support of the HIV Open Data Project by evaluating the feasibility of data streamlining and harmonization strategies across HHS-funded HIV prevention, treatment, and care services. More

Namibia Conservancy Support and Indigenous Natural Products (CS.INP) Surveys. NORC has been contracted to implement a Conservancy Support and Indigenous Natural Products Household and Organizational Survey to support the  Millennium Challenge Corporation’s Compact with the Republic of Namibia. More

See all Program Monitoring projects

Headlines

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News The New York Times: Class struggles considered America's top source of tension, featuring input from Tom W. Smith and the GSS More
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News The Wall Street Journal: Roth IRAs versus retirement accounts, with data support from NLSY 1979 More
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News UPI: NLSY97 findings show couples that live together, tend to stay together More
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Contact

Jeffrey Hackett

(312) 759-4266