Program Monitoring

​NORC collaborates with federal agencies and nonprofit organizations to develop performance metrics and measurement collection systems to monitor funded program activities. Many of these systems involve the on-going collection and analysis of program- and project-level data.  Information gathered from these monitoring activities provide high quality, unbiased information from which to determine the extent to which program activities are contributing to the overall goals and objectives of the grant program. 

NORC’s process for building these monitoring systems includes the identification and development of key program performance measures; user-friendly instruments and web-based applications for collecting program data; and detailed procedures for periodically tabulating, analyzing, and reporting those data.  NORC program monitoring activities also provide funders with continual feedback on the program’s effectiveness and impact.  This information can be leveraged to inform evidence-based funding decisions, and serve as an early warning system that alerts program managers to operational weaknesses that require corrective action, as well as success stories of high-performing projects and programs that should be considered for replication.

Representative Projects

Chronic Care Initiative in Mental Health. NORC is working with the District of Columbia Department of Health and the District of Columbia Department of Mental Health to design, implement, and evaluate an integrated behavioral health/primary care (BH/PC) project at three outpatient ambulatory clinics in the District of Columbia. More

Development and Evaluation of the Hurricane Recovery Program Community Resilience Pilot. The ability of a community to prepare for, respond to, and recover from a natural disaster is a critical piece of resilience. Within these frameworks, increasing priority is being placed on community-based approaches to resilience, where the strength of networks and their sustainability plays a major role in the community’s overall resilience. More

Financial Alignment Initiative Operation Support Contract. The purpose of this project is to assist the Centers for Medicare & Medicaid Services (CMS) with services to support the implementation of the Financial Alignment Initiative, a demonstration to test new approaches to providing integrated administrative, service delivery, and payment models for those individuals enrolled in both Medicare and Medicaid. States may choose to participate in two different models under the demonstration: 1) capitated model, and 2) managed-fee-for service model (MFFS). Under the capitated model, CMS and the state enter into a three-way contract with selected health plans to provide integrated benefits to individuals dually enrolled in Medicare and Medicaid and health plans receive a capitation rate for the full continuum of benefits provided to enrollees. Under the MFFS model, states have the flexibility to develop innovative approaches to coordinate care for this population, building upon Medicaid health homes, primary care case management programs, or other models. States participating in the MFFS model are eligible for a retrospective performance payment based on federal savings and quality outcomes achieved by enrollees. Any intervention must ensure seamless integration and access to all necessary services through coordination across the Medicare and Medicaid programs.  More

Interim and Final Report to Congress on the Community First Choice Option. NORC, along with the National Academy for State Health Policy (NASHP), has been awarded a contract from the Centers for Medicare & Medicaid (CMS) to evaluate and draft the Interim and Final Reports to Congress on the Community First Choice (CFC) Option. The CFC Option, established under the Affordable Care Act, is a Medicaid State Plan option providing home- and community-based attendant services and supports to individuals requiring significant medical assistance. NORC will assist the Secretary of the Department of Health and Human Services with Interim and Final Reports to Congress, which will reflect the findings of the evaluation.  More

Performance and Impact Evaluation of USAID/Uganda School Health and Reading Project (SHRP). NORC is the prime contractor to USAID/Uganda to conduct a performance and impact evaluation of the School Health and Reading Program (SHRP), currently being implemented in 15 districts in Uganda. SHRP includes two sets of intervention: (1) an Early Grade Reading intervention targeted at students Grades 1-3, and (2) an HIV/AIDS intervention targeted at upper primary and secondary school students. NORC is responsible for designing and implementing the midterm and end-of-project performance evaluations and annual impact evaluations for this program.  More

See all Program Monitoring projects

Headlines

Press Release New Study Finds That 51 Percent Of Americans With Individual Health Insurance Will Improve Their Coverage In 2014 Through The Health Exchanges More
Posted: 5.23.2012 11:01AM
News The Huffington Post: "Artists Bring What Schools Need" by NORC expert Nick Rabkin More
Posted: 1.31.2012 4:42PM
News The New York Times: Class struggles considered America's top source of tension, featuring input from Tom W. Smith and the GSS More
Posted: 1.12.2012 4:13PM
News The Wall Street Journal: Roth IRAs versus retirement accounts, with data support from NLSY 1979 More
Posted: 12.22.2011 3:13PM
News UPI: NLSY97 findings show couples that live together, tend to stay together More
Posted: 12.8.2011 9:46AM

Contact

Jeffrey Hackett

(312) 759-4266