Stephen Smith

Stephen M. Smith Senior Vice President

Health Sciences

M.A., Applied Social Research Economics, University of Manchester, England
B.A., Economics University of Sussex, England

​Stephen M. Smith is Senior Vice President of Health Sciences at NORC.  Smith brings more than 25 years of experience in statistical methods, survey design and implementation, collection of biomarker data and health care research. He provides oversight and direction for the 60 staff and over $20 million per year of research projects housed in the Health Care Research department. Mr. Smith also serves as NORC's corporate oversight and data collection expert for the National Social Life, Health, and Aging Project (NSHAP), a project led by the Principal Investigator Linda Waite, Ph.D., at the University of Chicago that is breaking new ground in collection of biomarkers using field interviewers and assessing sensitive topics associated with social life among older Americans.

In his 16 years at NORC, Smith has served as Project Director on a range of health care and public health studies including the Hospital CAHPS survey of Patient Perceptions of Health Care Delivery (HCAHPS), a survey of Medicaid beneficiaries for an evaluation of Medicaid Health Insurance Flexibility Account Waivers, the Air Force Health Study, the Hanford Community Health Project, and the HIV Cost and Services Utilization Study (HCSUS) which was awarded the 2005 Policy Impact Award by the American Association for Public Opinion Research (AAPOR).

Prior to joining NORC, Smith spent several years conducting social research as a Senior Social Survey Officer in England's Office of National Statistics (ONS). At ONS he worked on the Labor Force Survey, Census Validation Study, and a study on Electoral Registration.

Smith has co-authored papers that have appeared in the Journal of the American Medical Association, the New England Journal of Medicine, Health Affairs, Journal of Health Promotion Practice, Health Services Research, Journal of Gerontology, Field Methods, and the Journal of Acquired Immune Deficiency Syndromes. He is a member of the American Association of Public Opinion Research (AAPOR) and has been a regular presenter at AAPOR's Annual Conference. He is also a member of AcademyHealth.

Representative Projects

Consumer Assessment of Healthcare Providers and Systems (CAHPS®). The Consumer Assessment of Healthcare Providers and Systems (CAHPS®), overseen and funded by the Agency for Healthcare Research and Quality (AHRQ), is a series of surveys designed to capture accurate and reliable information on patient and consumer experience with health care.  CAHPS surveys ask consumers and patients to report on and evaluate their experiences with health care, covering topics such as ease of access to health care services. They use standardized questions and data collection protocols to ensure that information can be compared across healthcare settings.​ More

Nationwide Adult Medicaid CAHPS. NORC at the University of Chicago is conducting a Nationwide Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey for Adults Enrolled in Medicaid, known also as the Nationwide Adult Medicaid CAHPS.  This survey, sponsored by the Centers for Medicare & Medicaid Services, is the first of its kind intended to capture baseline national and state-level estimates of adult Medicaid enrollees’ experiences with the health care system beginning in 2014, when many Affordable Care Act provisions take effect.  More

National Social Life, Health, and Aging Project (NSHAP). The National Social Life, Health and Aging Project (NSHAP) is a population-based study of health and social factors on a national scale, aiming to understand the well-being of older, community-dwelling Americans. More


Press Release NORC at the University of Chicago Selected by Centers for Medicare & Medicaid Services to Carry Out the Medicare Current Beneficiary Survey (MCBS) More
Posted: 2.14.2014 10:44AM