Evaluation & Monitoring Support of the National COVID-19 Resiliency Network

The National COVID-19 Resiliency Network (NCRN) is a three-year effort led by the Morehouse School of Medicine (MSM) that began in July 2020 and is funded through a collaborative agreement with the Department of Health and Human Services Office of Minority Health (HHS OMH). NCRN seeks to mitigate the disproportionate impact of COVID-19 on diverse racial and ethnic, rural, and other priority populations.

The goals of monitoring and evaluation are to describe the process of implementing NCRN; measure the impact of NCRN on access to health care and social services, disparities in COVID-19 related testing and prevention, and organizational capacity and infrastructure; facilitate continuous improvement of NCRN and its partners; and identify and disseminate best practices and lessons learned.

NORC is supporting MSM's overall evaluation of NCRN with process and outcome evaluation activities. We are developing an evaluation and monitoring plan and logic model; providing support with quarterly reporting to HHS OMH; and producing annual reports. NORC is conducting a Collective Community Capacity (C3) Survey of NCRN partners to understand the structure of the network and its role in expanding community capacity to achieve health equity. We are also conducting interviews with key NCRN partners to understand their perspectives on the network's progress. In addition to supporting MSM in identification of measure related to the development and dissemination of culturally appropriate educational materials, we have established an evaluation advisory board consisting of community partners to help inform evaluation activities.

Process measures of the evaluation will assess how the NCRN network was developed, to what extent NCRN partners are participating in the network, NCRN's reach, facilitators and challenges to network activities, and lessons learned about multi-sector coalitions. Outcomes measures will assess the extent to which NCRN activities reduced information gaps, enhanced infrastructure and resilience among NCRN partners, changed behaviors related to the adoption of public health practices and use of services, and also resulted in a sustainable coalition. Lessons learned from the evaluation will support efforts to improve the responses, recovery, and resilience of health systems social services, communities serving individuals from racial and ethnic minority, rural, and other priority populations.

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