California Health Coverage Survey

Esta información se encuentra en español aquí.

About the California Health Coverage Survey

​The California Health Coverage Survey seeks to understand Californians’ experiences finding health coverage and getting the care they need. The survey is being conducted by NORC at the University of Chicago (NORC) on behalf of Covered California, the state’s health benefit exchange.

Covered California will use the survey findings to further its broader mission to increase the number of insured Californians, improve health care quality, lower costs, and reduce health disparities in the state. The questions asked in the survey are designed to help Covered California identify ways to improve health plan options for consumers, improve tools to help consumers choose plans, and to improve the customer service and assistance it makes available to consumers.

NORC conducted the first annual California Health Coverage Survey in the first quarter of 2018. The second annual survey is being conducted in the first quarter of 2019.

About NORC at the University of Chicago

NORC is a non-profit research institution that delivers reliable data and rigorous analysis to guide critical programmatic and policy decisions. NORC has 75 years of experience conducting social science research and is a leader in survey research in particular. This survey is led by Larry L. Bye, a Senior Fellow in the Health Care Research Department at NORC. Bye has more than 30 years of experience conducting policy and behavioral research and is a specialist in survey methods and program evaluation.


If you were contacted about participating in this survey, please click on the link below to go to the survey log-in page. Please have your unique PIN accessible. You should have received your PIN by mail or email.

Link to Survey:

If you have any questions about the survey or experience technical difficulties, please e-mail us at or call us toll free at 866-795-6586.

Participation in this survey is by invitation only.

Frequently Asked Questions




California Health Coverage
Survey Team
(866) 795-6586
(877) 392-4914 (español)