NORC Atlanta Entrance Health Care workers A doctor's office waiting room Rooftop view from NORC's Washington DC office
NORC Atlanta Lobby Meeting in NORC's Bethesda office 
Health IT is an important field of study at NORC

Health Care Research

As the nation debates the need for changes in health care delivery and financing, policy makers look for valid and reliable data and thoughtful analysis to inform their decisions. NORC’s expertise and ongoing research in health care delivery and financing — including health information technology, payment and delivery-system reform, benefit design, and quality measurement — advances stakeholders’ understanding of policies and programs, facilitates implementation projects, and contributes to important improvements in cost and quality.

NORC’s Health Care Research staff has extensive knowledge of all aspects of health care delivery, from private insurance to Medicare and Medicaid, from large urban health systems to small rural clinics, from the needs of children to those of older adults and ethnic and racial minorities. Our team includes leaders in the fields of primary data collection among health care organizations, prominent health-policy experts, skilled analysts, and individuals with real-world experiences in health care delivery and health policy, a combination of experiences and expertise that gives NORC a unique ability to provide new insight for policy stakeholders.

The Health Care Research department has particular expertise in analyzing health care claims and in working with a large number of national health-related survey data sets. To assist our clients in better understanding a range of health policy issues, the department also regularly conducts environmental scans involving semi-structured interviews, focus groups, expert panels, and site visits.

Our work is guided by a commitment to long-lasting partnerships, transparency, and contributions to high-quality, nonpartisan research that serves the public interest and improves health and health care for all people.

Special Expertise

  • Health Policy
  • Medicare and Medicaid
  • Pharmaceutical Coverage Policy
  • Medicaid and CHIP
  • Private Health Insurance
  • Uninsured
  • Health Disparities
  • Diabetes and Other Chronic Illnesses
  • Health Information Technology
  • Electronic Health Records (EHR)
  • Personal Health Records (PHR)
  • Health Information Exchange (HIE)
  • Long Term Care Policy
  • Health and Older Americans​
  • Federally Qualified Health Centers
  • Safety Net Health Care Providers
  • Disease Registries and Quality Improvement
  • Health Care Provider Reimbursement Policy
  • Health Care Disparities
  • Health Care Delivery Reform
  • Patient Centered Medical Homes
  • Accountable Care Organizations
  • Pay for Performance
  • Care Coordination
  • Management of Chronic Illness
  • Evaluation Design and Execution
  • Program Support and Technical Assistance
  • Health Care Policy Analyses
  • Survey Design and Execution
  • Collection of Biomarkers
  • Population-based Surveys
  • Provider Surveys
  • Institutional Surveys
  • Qualitative Research
  • Key Informant Interviews
  • Focus Groups
  • User Observation and Usability Assessment
  • Quantitative Analysis
  • Administrative, including Claims Data Analysis
  • Analysis of Survey Data
  • Multivariate Analysis

Representative Projects

2013 California Employer Health Benefits Survey. NORC and its partner National Research LLC will conduct telephone interviews over the spring and summer of 2013 with benefits managers through a representative sample of California businesses with three or more workers.  Results are released through an annual report in December of each year, along with a public use file More

Aging Services Technology Study. Under contract with the Office of the National Coordinator for Health IT (ONC), NORC is conducting a study on aging services technology.  This study is mandated by the Health Information Technology for Economic and Clinical Health (HITECH) Act of the American Recovery and Reinvestment Act (ARRA).  More

Aligning Quality and Public Reporting Programs for Physicians and other Practitioners. For the Center for Clinical Standards and Quality (CCSQ) of the Centers for Medicare & Medicaid Services (CMS), NORC is supporting the development of a strategic plan to align quality and public reporting programs for physicians and other practitioners. Tasks include supporting an internal CMS workgroup with representatives of the CMS Compare Websites and other parties involved in developing and implementing the plan.  More

Analysis of the Impact of Electronic Medical Records on Risk Adjustment. Under contract with the Center for Medicare and Medicaid Services (CMS), IMPAQ International, LLC with NORC is leading an assessment of the impact of electronic medical records on risk adjustment in the Medicare Parts C and D programs.  More

Analytic Support for Center for Consumer Information and Insurance Oversight (CCIIO) Exchange Operations. ​As a subcontractor to IMPAQ International, LLC (IMPAQ), NORC provides assistance to the Center for Consumer Information and Insurance Oversight (CCIIO) on a variety of tasks related to the implementation of the state and federal Health Insurance Marketplaces.  More

See all Health Care Research projects
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