Simply stated, telephone interviewing at NORC is a great job.   Aside from the fact that you will be working at a prestigious research institution affiliated with the University of Chicago, telephone interviewers have flexible hours, do meaningful work, and have excellent starting wages ($9.50 minimum) with possibilities of promotion up to $12.00 within the first 12 months.  All this at a great location! 

Directly on the corner of State and Madison in the 1 North State Street Building, NORC has a multi-purpose telephone center housing the survey data collection industry’s leading technology.

The benefits to working as a Telephone Interviewer at NORC include:

·          Flexible part-time hours – You would work 16-24 hours per week. Evening and weekend shifts are currently available. A Friday night and Sunday night shift are required.

·          Ideal location – 1 North State Street is the epicenter of Chicago.  We are within a block of every El line and dozens of bus lines, and we are close to Metra as well.  Both floors have views of Millennium Park and Lake Michigan.

·          Meaningful work – We are a non-profit organization dedicated to conducting high-quality social science research in the public interest.  For example, you may conduct phone interviews that are part of a major effort by the federal government to improve vaccination rates across the United States. 

·          Paid orientation and training.

·          Competitive pay – We offer $9.50 per hour for regular interviewers and $10.50 for Spanish/English bilinguals, and promotion to $12 per hour is possible within your first year.

·          Stimulating work environment – Phone interviewing is challenging and dynamic work that draws heavily on your interpersonal skills.

·          Casual dress and a friendly work environment.

·          Professional development – Many of our Telephone Interviewing Supervisors and Managers started off as Telephone Interviewers.  This job is a great resume builder as well as a chance to develop skills that can be applied to a wide variety of professions.

·     We are always seeking English, Spanish/English, Cantonese/English, Mandarin/English, Vietnamese/English, and Korean/English bi-lingual telephone interviewers.

To see all of the benefits, including retirement savings and a limited health plan, click here.

Requirements:
In addition to meeting specific job requirements, all employees hired for this position must present evidence of their identity and authorization to work in the United States (I9 documentation) and undergo a background check.

NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce.