Simply stated, telephone interviewing at NORC is a great job.   Aside from the fact that you will be working at a prestigious research institution affiliated with the University of Chicago, telephone interviewers have flexible hours, do meaningful work, and have excellent starting wages with possibilities of promotion within the first 12 months.  All this at a great location! 

Directly on the corner of State and Madison in the 1 North State Street Building, NORC has a multi-purpose telephone center housing the survey data collection industry’s leading technology.

The benefits to working as a Telephone Interviewer at NORC include:

·          Flexible part-time hours – You would work 16-24 hours per week. Evening and weekend shifts are currently available. A Friday night and Sunday night shift are required.

·          Ideal location – 1 North State Street is the epicenter of Chicago.  We are within a block of every El line and dozens of bus lines, and we are close to Metra as well.  Both floors have views of Millennium Park and Lake Michigan.

·          Meaningful work – We are a non-profit organization dedicated to conducting high-quality social science research in the public interest.  For example, you may conduct phone interviews that are part of a major effort by the federal government to improve vaccination rates across the United States. 

·          Paid orientation and training.

·          Competitive pay – We offer an excellent starting wage for regular interviewers and a premium starting wage for Spanish/English bilinguals, and promotion or pay increase is possible within your first year.

·          Stimulating work environment – Phone interviewing is challenging and dynamic work that draws heavily on your interpersonal skills.

·          Casual dress and a friendly work environment.

·          Professional development – Many of our Telephone Interviewing Supervisors and Managers started off as Telephone Interviewers.  This job is a great resume builder as well as a chance to develop skills that can be applied to a wide variety of professions.

·     We are always seeking English, Spanish/English, Cantonese/English, Mandarin/English, Vietnamese/English, and Korean/English bi-lingual telephone interviewers.

To see all of the benefits, including retirement savings and a limited health plan, click here.

Requirements:
In addition to meeting specific job requirements, all employees hired for this position must present evidence of their identity and authorization to work in the United States (I9 documentation) and undergo a background check.

NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce.